OfferOtherSolutionRequest ( BaseRequest )
This call allows the seller to offer an alternative solution for resolving the eBay Buyer Protection case.
Call that uses OfferOtherSolutionRequest:
Fields
caseId ( CaseIdType ) [1]
This container is used to identify a specific Item Not Received or Significantly Not As Described case opened by a buyer in the eBay Resolution Center.
See the Field Index to learn which calls use caseId.
The seller writes a customized message in this field to the buyer suggesting one or more suggested solutions for resolving the eBay Buyer Protection case.
See the Field Index to learn which calls use messageToBuyer.