The buyer's shipping address is returned in the ShippingAddress container by the Get family of transactions. However, sellers should not ship to this address; instead, they should ship the order to the international shipping provider's domestic warehouse. The international shipping provider handles the subsequent leg of the shipment.

When addressing a package for the first, domestic leg of a Global Shipping Programme shipment to the international shipping provider, sellers obtain the addressing information using the GetItemTransactions, GetOrders, GetOrderTransactions or GetSellerTransactions call. In each of these calls, the output structure that contains the domestic address is MultiLegShippingDetails.SellerShipmentToLogisticsProvider.ShipToAddress.

This is the domestic address of the international shipping provider's warehouse. It includes the ReferenceID field, the value of which must be included on the package above the street address. The name of the addressee is the buyer name as shown by the Name field, for example:

International Shipping Provider's Warehouse Address (US)

Casey P. Buyer
Reference #1234567890123456
1850 Airport Exchange Blvd #200
Erlanger KY 41025

International Shipping Provider's Warehouse Address (UK)

Casey P. Buyer
Reference #1234567890123456
GSP Shipping Centre, 1 Langham Park
South Normanton DE55 2GF

The international shipping provider uses the ReferenceID value to retrieve the relevant details about the buyer and the order, so the shipment can be completed.

The shipping and import charges are calculated for each Global Shipping Programme order, to be displayed to buyers before checkout. Because those calculations are based on sending the order as a single shipment, sellers are expected to send a single shipment.

To ensure fast, smooth shipping and customs processing, sellers are strongly encouraged to ship all items belonging to an order in a single shipment. However, it might occasionally be physically impossible for a seller to send the entire order in a single shipment.

If an order is sent as multiple shipments, the overall cost of shipping and import charges might increase, but sellers will not be charged for the extra cost. If in the future the use of multiple shipments becomes more prevalent, this policy is subject to change, and sellers could be held liable for the increased shipping costs.